Get in Touch
We'd Love to
Hear From You
Whether you have a question about an order, need guidance on sizing, or want to discuss a custom piece — our team is happy to help.
Shipping & Delivery
Our rugs are handcrafted to order and ship within 2–6 weeks. Delays may occasionally occur due to material shortages — we'll keep you informed every step of the way.
Returns & Exchanges
We offer 30-day free returns. If your rug isn't right for your space, we'll arrange collection at no cost to you.
Custom Orders
Interested in a bespoke size or colour? Reach out by email and our team will discuss the possibilities with you.